Why Choose Us?
Strongest Development Team
Oriented in Retail Industry
Non-Stop Ongoing Development on POS
The Most Experienced POS Solution Provider
Efficient Service and Well-trained Help Desk
Customized Market Functions
Strongest Development Team
We are proud to have a development team of 50 professionals including network experts, software programmers and product specialists. From analysis to customization, installation to implementation, our team will work close together with you and provide all-round consultancy services on Point of Sales (POS) systems, Trading and Wholesale Management Systems (TWS) and Financial Management Systems (FMS).
Oriented in Retail Industry
HECTOWISE POS system is retail-oriented. We are specialized in providing superb POS systems for retail industry. Our specialization enables us to focus more on research and development on POS systems for retail industry. Thus, it enriches our experience in catering for various needs of different retail businesses and providing the most professional advice and solutions to our retail users.
Non-Stop Ongoing Development on POS
Point of sale (POS) software packages can vary considerably in capability. We have high flexibility on modifications and can make any enhancement on functions to cater for our customers’ needs in different business stages. We focus on ongoing development of our POS solutions in response to the dynamically changing environmental changes and market trend so as to make HECTOWISE POS system the easiest, fastest, and the most reliable and advanced system possible.
The Most Experienced POS Solution Provider
As the I. T. support of Broadway Photo Supply Limited, a 30+ branch electric and electronic products chain store, we gained a lot more experience and know-how in the Retail Industry than any other POS system providers. During the development, more than one hundred experts from different fields gave their professional advices. On top of this, a working team was formed to gather and analyze their advices regularly. Our specialists will then update and make improvement from time to time according to such information. These make our system state-of-the-art, sophisticated and of high stability.
Efficient Service and Well-trained Help Desk
HECTOWISE POS systems are not only successful in its long history and development, but also in our all-round and efficient service and well-trained help desk. We also aim at developing the easiest-to-use and the most user-friendly POS system for our customers.
Our service includes:
Fast Implementation Service (FIS)
To end-users, the biggest concert are the time-consuming implementation as well as the after sale service and technical support. With 50-year experience in Retail Industry and the sophisticated functions of our system, we can provide a fast and "no pain" implementation, so that you can manipulate the HECTOWISE POS, TWS, FMS system proficiently.
Pre-Sales Support
To help prospects make the right choice, we offer brochures, specs, software demonstrations, on-site presentations, workshops and more. Please feel free to Contact us for more information or an appointment.
Technical Installation
We offer technical installation service to help you prepare your infrastructure for optimum use of HECTOWISE POS, TWS and FMS solutions. Our professional specialists and technical support staff will assist our customers to install the necessary infrastructure and systems to enable HECTOWISE solutions’ successful operation.
Training, Consulting and Customizing
Our expert trainers and professional consultants will support you with the implementation of your HECTOWISE POS, TWS or FMS solution. The trainers will teach you and your employees to use the software efficiently. They will also teach you tips and tricks to increase your productivity and prevent unnecessary mistakes. If our standard solution needs specific customization to suit your needs, Sontec Custom Solutions tailor everything you need from analysis to implementation
Customer Portal and Customer Help Desk
The regular users of our software can also count on day-to-day support. Our Product Specialists are well-trained to answer questions so that less experienced users can continue their work without too much delay. If you have a system problem, our specialists are available to help you analyze the problem and find a solution.
Customized Market Functions
Different industries require different features in market functions. In order to tailor our HECTOWISE POS, TWS or FMS solutions to our customers, we provide a wide range of POS solutions to best fit our customers needs.
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